Frequently Asked Questions
With origins dating back to 2007 we are one of the oldest steam shower and massage bathtub companies around. We've seen competitors come and go and pride ourselves on still being the number one steam shower company in the industry. By listening closely to our customer’s wishes over the years it has allowed us to design steam showers and massage bathtubs that are both aesthetically pleasing to the eye and structurally sound. In addition to having the best product in both style and quality we also have a dedicated team of professionals with an unparalleled wealth of knowledge. By pairing our winning combination of customer service and top of the line quality products we’re able to help you find the right product to suit your needs, guide you through the installation process, and troubleshoot any issues you may have along the way. Our dedication to our customers before, during and after the sale has allowed us to remain the number one steam shower and massage bathtub company for over 14 years and will continue to keep us on top for many years to come!
Deciding on which model is right for you can be a very daunting process due to many factors that we understand and appreciate. We know this is not a small financial decision so making sure you are as informed as possible before making your final decision is critical . By perusing our site you will find many resources which will assist you in this process and if you have any doubt please call our sales team who will be more than happy to assist you! Sales can be reached at 800-290-6812 x101.
All Aquapeutics brand products come with a 10 year structural warranty and a basic 3 year parts warranty. This means that you will enjoy free replacement parts for the first 3 years. After your warranty expires, you will be responsible for the cost of the part plus shipping. The parts warranty is upgradeable to a lifetime parts warranty for an additional $499, which can be added during checkout. It's also transferrable if you ever decide to sell your home! This warranty does not cover labor or shipping.