TERMS AND CONDITIONS: By purchasing this unit the purchaser agrees to the following:
All units are shipped to the lower 48 contiguous United States and most parts of Canada. Please note that free shipping applies to the lower 48 United States only. Canadian customers must pay an additional transportation fee which is outlined below. Due to the size and weight of our merchandise everything must be shipped via motor freight carrier on a customized pallet. The freight carrier will deliver this to your curbside so it’s imperative that you make the necessary arrangements to get the unit into your home. At the time of delivery all shipping crates must be inspected for damage prior to signing the delivery receipt. If the shipping crates appear to be damaged please contact us immediately. If you are unable to reach us please inspect the contents to determine the extent of the damage and note this on the delivery receipt. The driver cannot leave until the packages are signed for so take your time and be as thorough as possible. This next part is extremely important: DO NOT refuse the entire shipment! Please refuse only the package, crate, or single part that is damaged. Refusing the entire shipment will only complicate the claims process and retard our ability to replace the unit for you. It is much easier for us to replace a single part then it is to replace an entire unit. If there is visible damage to the shipping crates and it is not noted on the delivery receipt then we cannot file a claim with the shipping carrier. If the unit is signed for without inspection or notation, you are accepting the delivery of the package in "good condition".
CANADA RESTRICTIONS: Canadian customers will pay an additional $299 for shipping. Please consult a customs broker to determine any additional import charges. Most of the items we sell are not subject to canadian taxes because they are classified as therapeutic. Please note we do not ship to the following areas. Labrador( postal codes AOK, AOP-AOR, and A2V) and the Northwest Territories, nunavut, and Yukon (postal codes XOA-Y9).